Shipping & Delivery Policy
- ✔️ We provide instant fast delivery in Dubai, UAE.
- ✔️ Orders placed before 11pm in Dubai qualify for same-day delivery; otherwise, they will be delivered the next day.
- ✔️ Our delivery services are available 7 days a week, excluding public holidays.
- ✔️ We aim to ship your order by noon on the next business day. However, unforeseen circumstances such as emergencies or severe weather conditions may cause slight delays in shipment.
- ✔️ Customers can choose between Standard and Express delivery options. Additional fees for Express delivery will be clearly displayed during checkout based on the selected service.
- ✔️ No signature is required upon delivery. Please ensure someone is available to receive the items when they are delivered.
- ✔️ While we take every precaution to ensure the safe delivery of your items, we are not responsible for any lost or damaged items during the shipping process.
- ✔️ Pre-order items will have different delivery dates, which you can confirm by contacting our support team.
- ✔️ Please note that shipping addresses cannot be changed once the order is placed. We will ship to the address provided during the original order placement. Shipping fees are non-refundable, and the original shipping cost will be deducted from your refund, if applicable.
- ✔️ To receive your delivery, please present your Emirates ID/Passport and settle the total invoice amount with the courier.
- ✔️ Orders can only be placed by individuals over the age of 18. We do not condone underage orders, and any such orders will not be fulfilled and will be refunded.
Delivery Charges
- ✔️ Standard delivery charges of AED 30 apply for orders below AED 201.
- ✔️ Enjoy free shipping for orders totaling AED 201 or above.
- ✔️ Any shipping promotions offered apply to Standard shipping only.
